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Terms and Conditions

These Terms and Conditions govern your use of our platform at Blindluck Casino, operated by Blindluck Entertainment N.V. under Anjouan licence ALSI-202502014-FI1. Please read them carefully before registering or playing.

Accepting Our Terms

By registering an account, depositing funds or placing any wager on our platform, you confirm that you have read, understood and accepted these Terms and Conditions in full. The agreement takes effect from the moment your account is created and remains in force for as long as your account stays open.

If you do not agree with any part of these terms, you must not register or continue using our services. We advise you to save or print a copy of this document for your records. The version published on this page, last updated in 2026, is the version that applies to your account at any given time.

Who May Register

Eligibility and identity checks

You may open an account only if you are at least 18 years old, or the minimum legal gambling age in your jurisdiction where it is higher. We accept players from most countries, but residents of the United States, the Netherlands, Belgium, Denmark, Portugal, Romania, Greece, Russia, Belarus, Ukraine, Iran, North Korea and Syria may not register or play.

Each player may hold one account only. Creating duplicate accounts, whether under your own details or those of another person, breaches these terms and may lead to forfeiture of balances. Before your first withdrawal we verify your identity under our Know Your Customer obligations: you will need to provide a government-issued ID, proof of address and proof of your payment method. Verification is normally processed within 24 to 48 hours.

You are responsible for keeping your login credentials confidential. All activity under your account is treated as your own, and you must notify our support team immediately if you suspect unauthorised access.

Deposits, Withdrawals and Verification

Payments on our platform

We accept deposits via Visa Debit, Mastercard Debit, Trustly, Paysafecard, Apple Pay, Google Pay, Skrill, Neteller, MiFinity, Jeton, Bitcoin, Ethereum, Litecoin and Tether. Withdrawals are processed to Visa Debit, Mastercard Debit, Trustly, Skrill, Neteller, MiFinity, Bank Transfer and supported cryptocurrencies. The minimum deposit and minimum withdrawal are each £20, and we charge no fees on either side.

Withdrawal requests are processed within 0 to 24 hours, subject to completion of KYC verification. Withdrawal limits are £4,500 per day and £18,000 per month; larger amounts may be paid in instalments. Cryptocurrency deposits are credited after one network confirmation.

If your account remains inactive for twelve consecutive months, we treat it as dormant. A dormant account may carry an administration fee, and we will notify you at your registered email address before any such charge is applied.

Bonus and Promotion Rules

General conditions

All bonuses and promotions on our platform, including welcome offers, reload bonuses, cashback, free spins and tournament prizes, are subject to these general rules in addition to the specific terms published with each offer.

Bonuses carry wagering requirements that must be completed before winnings become withdrawable. While an active bonus is in play, a maximum bet limit applies per spin or round, and bets placed above this limit may void the bonus and any associated winnings. Certain games may be excluded from bonus wagering or contribute at a reduced rate; the list of excluded and weighted games is stated on the bonus page.

Bonuses expire if wagering is not completed within the validity period stated in the offer. We reserve the right to withhold winnings obtained through bonus misuse, including strategies designed to exploit promotional offers across multiple accounts or payment methods.

  • Only one bonus may be active at a time unless stated otherwise.
  • Bonuses are limited to one per person, household, IP address and payment account.
  • Bonus funds are not withdrawable and winnings may be capped per the offer terms.
  • We may cancel or amend any promotion at any time where misuse or technical error is detected.

Prohibited Conduct and Fraud

We expect fair play from every user. The following activities breach these terms and entitle us to suspend accounts, void bets, confiscate balances and report offences to the relevant authorities.

Using a VPN, proxy or similar tool to access our platform from a restricted jurisdiction is treated as a material breach, even where the intention is not fraud.

  • Fraudulent payment behaviour, including chargebacks and disputed deposits.
  • Multiple accounts held by one person or coordinated across a group (multi-accounting).
  • Bonus abuse, arbitrage between bonus and cash balances, or low-risk wagering to farm promotions.
  • Collusion with other players to gain an unfair advantage in tournaments or multiplayer games.
  • Use of bots, scripts, automated tools or any software that interferes with normal game operation.
  • Play from restricted countries via VPN, proxy or falsified location data.

Responsible Gambling Tools

Limits and self-exclusion

You may set deposit limits, loss limits and session reminders on your account at any time through your profile or by contacting our support team, which is available 24/7 via live chat and at [email protected]. Limits take effect immediately once set, and increases apply only after a cooling-off period.

You may request a temporary cooling-off period or permanent self-exclusion at any time. During self-exclusion we will close your account, return any remaining withdrawable balance and take reasonable steps to prevent you from opening a new one. We support GAMSTOP registration for UK players, and we work with GamCare and BeGambleAware resources.

Where we identify signs of gambling harm, such as sustained losses or erratic betting patterns, we may contact you, apply limits or restrict your account. These steps are protective and not disciplinary.

Closing Accounts and Complaints

Your rights and our procedure

You may close your account at any time by contacting support. We will process the closure and return your withdrawable balance using your verified payment method. We may also close an account where these terms are breached, where required by law, or where we believe continued play risks harm.

If you have a complaint, contact our support team first, providing your account details and a description of the issue. Complaints are acknowledged promptly and investigated; most are resolved by our support team, and complex cases are escalated to management with a written outcome. If a dispute remains unresolved, you may refer it to the Anjouan licensing authority.

These terms are governed by the laws applicable to our licence in Anjouan, and disputes fall under the jurisdiction of the competent courts there, without prejudice to mandatory consumer rights in your country of residence.

Changes We May Make

Updates and notification

We may amend these Terms and Conditions at any time to reflect changes in law, licensing conditions or our services. The revised version is published on this page with a new effective date, and we will notify registered players by email or an on-site message where the change materially affects their rights or obligations.

Continuing to use your account after the effective date of a revision means you accept the updated terms. If you disagree with a change, you may close your account before that date without penalty, and any withdrawable balance will be returned to you.

Frequently Asked Questions

At what age can I play at Blindluck Casino?

You must be at least 18 years old, or the higher minimum gambling age in your jurisdiction, and you must not be resident in a restricted country.

How long does KYC verification take?

We verify documents within 24 to 48 hours. Verification is required before your first withdrawal and includes ID, proof of address and proof of payment method.

Can I hold more than one account?

No. One account per person, household, IP address and payment method. Duplicate accounts may be closed and balances forfeited.

How will I know if the terms change?

Revised terms are published on this page with a new effective date, and we email registered players when a change materially affects their rights.